Interpretation and Definitions:

• The terms and conditions outlined in this policy apply to any products purchased from CAROLS FASHIONS PVT. LTD.
• The capitalized words have the same meaning throughout the document.

Your Order Cancellation Rights:

• You have the right to cancel your order within 7 days of receiving the goods.
• To exercise this right, you must inform us through our website within the specified time frame.
• We will reimburse you within 14 days using the same payment method as the original order.

Conditions for Returns:

• Goods must be returned within 7 days and be in their original packaging.
• Certain items cannot be returned, including personalized goods, perishable items, and hygiene products.
• We reserve the right to refuse returns that do not meet the mentioned conditions.

Returning Goods:

• You are responsible for the shipping and handling costs when returning the goods.
• We recommend using an insured and trackable mail service.
• Refunds will only be issued upon receipt of the returned goods.

Gifts:

• If the purchased goods were marked as a gift, you will receive a gift certificate for the return value.
• If the goods were not marked as a gift, the refund will be issued to the original purchaser.

For further inquiries, please visit our website’s contact page.